Having been evaluated on hundreds of criteria, CMHA Lambton Kent awarded
Accredited with Exemplary Standing
Chatham & Sarnia, Ontario, October 27, 2022 – Accreditation Canada has announced that CMHA Lambton Kent has been awarded the highest possible designation, ‘Accredited with Exemplary Standing’ for 2022 – 2026. CMHA Lambton Kent also achieved Accreditation with Exemplary Standing in 2014 and 2018.
“We are very proud of our team at CMHA Lambton Kent for the high quality of care facilitated each day for clients and family members,” said Becky Bellavance, Board Chair, “The achievement of Accreditation with Exemplary Standing for the third consecutive time is a reflection of our commitment to continuous quality improvement for clients and the communities we serve.”
“At CMHA Lambton Kent, we have embedded continuous quality improvement into everything that we do,” explained Alan Stevenson, CEO and President, CMHA Lambton Kent, “An Accreditation Canada designation is important as it provides us with the ability to measure ourselves using evidence-based standards and external peer review.”
Preparing for the Accreditation Canada survey at CMHA Lambton Kent included a thorough review of every aspect of the organization. It included client impact interviews, staff surveys and detailed policy and procedure assessments. During the month of September, an Accreditation Canada team of surveyors evaluated hundreds of criteria and spoke with clients, family members, volunteers, staff and partners to understand CMHA Lambton Kent’s commitment to quality.
In their final report, the survey team acknowledged CMHA Lambton Kent’s culture of quality improvement, pandemic resilience, commitment to client safety and well-defined ethics process. The survey team also commended the organization on its work with the Client and Family Advisory Panel, the Indigenous Community of Practice, the successful and innovative partnerships in place and the skilled employees within the organization who are committed to client-centred care.
According to Stevenson, “Accreditation with Exemplary Standing for the third consecutive time is a significant accomplishment that we are pleased to share with clients, volunteers, partners and staff. We are grateful to the entire CMHA Lambton Kent team for their efforts in achieving this success.”