Privacy Policy

The Canadian Mental Health Association Lambton Kent Branch (CMHA Lambton Kent) is committed to protecting your privacy and personal health information while ensuring the proper use of our digital content.

1. Protection of Your Personal Health Information

We collect, use, and disclose personal health information to determine your treatment and support needs. This includes your name, date of birth, gender, address, mental and physical health history, and other relevant data.

Our policies comply with the Personal Health Information Protection Act (PHIPA), governing how your information is handled.

2. Consent and Your Choices

By requesting and accepting admission to our programs, you consent to CMHA Lambton Kent’s use of your personal health information for healthcare purposes.

• Implied Consent: Unless informed otherwise, we assume consent to use your information for healthcare, administration, teaching, research, statistics, and legal compliance.
• Circle of Care: We may share information with healthcare providers within your “circle of care” (e.g., pharmacies, labs, ambulance services, nursing homes) to provide care.
• Express Consent: We will obtain your verbal or written permission before speaking with family/friends or assisting with housing/employment issues.
• Withdrawal: You may withdraw or restrict your consent at any time. You also have the right to access or request corrections to your records.

3. Safeguarding Your Information

We take rigorous steps to protect your information from theft, loss, and unauthorized access. This includes:

• Conducting regular audits and privacy investigations.
• Ensuring all service providers comply with our strict privacy standards.
• Restricting use solely to purposes you have consented to or as required by law.

4. Copyright and Permission

The material on this website is protected by the Copyright Act and relevant Canadian laws.

• Non-Commercial Use: You may reproduce material in whole or in part without charge, provided that CMHA is identified as the source, the material is not altered, and no fees are charged for its use.
• Commercial Use: Explicit written permission must be obtained from CMHA if the material is to be reproduced for commercial purposes.

5. Fundraising

We may use your name and address to contact you for fundraising efforts. You have the right to opt-out and ask not to be contacted for these purposes.

6. Contact Information

If you have questions, concerns, or wish to file a complaint regarding your privacy, please contact:

Stephen Mitchell, Chief Privacy Officer
CMHA Lambton Kent 100-240 Grand Ave West, Chatham, Ontario N7L 1C1 Tel: 519-436-6100

If your concern remains unresolved, you may contact the Information and Privacy Commissioner of Ontario:

• Tel: 1-800-387-0073
• Address: 2 Bloor St. E., Suite 1400, Toronto, ON, M4W 1A8
• Web: www.ipc.on.ca

This Privacy Statement may be updated from time to time.